About Us

The Ordinary organizes its rules on the store and its service commitments in the following sections. This page applies specifically to theordinnayu.shop.

Details from The Ordinary on questions and support
For purchases made through theordinnayu.shop, The Ordinary applies the following guidance on questions and support. Questions about our store or products are welcome at Support@Theordinnayu.shop or 2247161309.

Our approach at The Ordinary to our store
For purchases made through theordinnayu.shop, The Ordinary applies the following guidance on our store. The Ordinary independently operates this online store for a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Details from The Ordinary on service commitments
For The Ordinary customers at theordinnayu.shop, this section explains service commitments. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnayu.shop
Phone: 2247161309
Physical address: 366 E 6th St, Erie, Kansas, 66733, United States